Procurement Manager(Female candidate preferred)

The purpose of this position is to develop existing customer base to ensure repeat sales and ensure customer satisfaction at all times

• Overseeing Tracking of IFS purchase orders,
• Check details on PO against Quotation,
• Refer discrepancies to the Account Manager / BDM,
• Oversee entry of Purchase Orders into the IFS system,
• Manage Creation of part descriptions and new part numbers for non-existing parts in IFS,
• Maintain register of current Purchase Orders, by date with margins, buy and sell pricing,
• Double check LPO’s to Suppliers as required by PO and Work Instruction with sales and procurement,
• Oversee and manage Follow up on receipts of LPOs’s, SIM cards.
• Check product stocks for goods ordered by procurement for artwork quality and data accuracy (including labelling),
• Inform sales of the SIM card ICCID range and request production data file,
• Notify Operations to create shipping documentation and initiate legalization,
• Advise the sales of shipping details and forward packing list
• Coordinate with IT & monitor the production output file as required by Customer,
• Negotiate better prices from supplier to increase margin
• Facilitate the smooth and orderly flow of information between, purchasing, shipping, production, sales and the customer,
• Track and document to final resolution customer complaints in conjunction with the sales team if needed

Customer Support / handling:

• Communicate with sales to resolve/mediate inquiries and/or customer complaints
• Coordinate workload distribution to ensure efficient operation
• Collect data in order to measure departmental productivity
• Evaluate information received from the customer to determine the appropriate action
• Analyze data and run ad-hoc and on-demand reports as required by the Unit Head
• Resolution of customer complaints
• Update knowledge and exchange information related to departmental decisions and activities

Desired Skills and Experience