Job description
C. WONDER… A REVOLUTIONARY LIFESTYLE BRAND AND RETAIL CONCEPT FOR CHIC, CHARMING, AND CHARISMATIC WOMEN!
C. Wonder offers women’s clothing, footwear, jewelry and accessories; housewares and home décor, great gifts, and delightful surprises at every turn. Our stores offer unexpected touches, rich interior furnishings and monogramming on select products.
It’s simple the “C” in C. Wonder stands for Customer. Delivering Brightness to every corner in life, C. Wonder offers chic, timeless designs with fresh twists and promising outstanding quality.
C. Wonder is a new and exciting brand that is being launched in the UAE in February 2014. UAE is the first international location for the brand outside the US market.
Bright. Colourful. Charismatic. Cheerful. Charming. Energetic. Creative and Wonderful are the adjectives that best describe this amazing brand.
Desired Skills and Experience
You should be able to show your experience in achieving excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor. This will include experience in motivation, training and managing poor performance of staff and products.
Ideally you will have a background in analyzing sales data and making commercially based decisions.
A Customer service background is essential and you should be able to give examples of when you have dealt with Customer complaints effectively.
An understanding of Visual merchandising would be beneficial.
You should have experience in managing stockloss and reducing shrinkage in store and be able to give examples of when you have done this in previous positions
