Job description
Title Community Manager – Fluent in Arabic
Reporting to Account Director - MEA
Location Dubai
Contract Full-time permanent
Role
Helping our clients devise, develop and deliver social communications that achieve business objectives across a changing landscape of platforms and tools.
Responsibilities
- Ensuring, understanding and communicating that our day-to-day work ties into our clients’ broader business objectives
- Offering strategic thinking, creative spark, commercial understanding
- Coming up with and developing creative ideas
- Managing the day-to-day delivery of creative and strategic plans
- Creative copywriting and rich media content creation
- Reviewing, amending and approving this content
- Structuring this content into calendars
- Stimulating and sustaining conversations and relationships via social presence management and engagement with relevant influencers
- Managing responses to comments and replies from a brand’s audience and projecting a brand voice
- Identifying and profiling key individuals within specific passion groups
- Motivating, developing and inspiring junior team members
- Researching the latest social tools, platforms and trends – and working to ensure that we are the first to innovate and experiment
- Identifying business development opportunities with existing clients
- Building strong relationships with clients
- Optimising approach via ongoing monitoring and regular reporting
- Delivering reports, performance tracking & trend analysis to clients
- Inputting into strategy: how can our clients best use social platforms?
Desired Skills and Experience
Key skills
- Fluency in spoken and written Arabic
- Previous experience in the MEA region – with knowledge of its different cultures, traditions and behaviours
- North Africa / Egypt social community experience will be a plus
- The ability to think:
- Creatively (capable of thinking differently and disruptively)
- Strategically (able to analyse situations and see the big picture)
- Intelligently (bright and used to over-achieving/over-delivering)
- An eye for creative content: both verbal and visual
- An understanding of social media and its impact on brand
- Excellent organizational and time management skills
- The ability to work under pressure whilst keeping an eye for details
- Excellent written and verbal communication skills
- Proficiency in using a wide variety of social platforms and tools
- Proficiency in using Microsoft Office, in particular PowerPoint/Excel
- The following are preferable:
- Previous experience at planning and managing social presences
- Experience in journalism/blogging/copywriting
- History of building and managing client relationships
Qualifications required
- Degree or equivalent experience
This job description is not intended to cover everything that will be expected of you but rather to act as a guide.
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